The Lastminute.com London Eye Standard Experience + River Cruise tickets

The Lastminute.com London Eye Standard Experience + River Cruise

Access Information

Disabled guest should purchase a standard ticket and will qualify for one complimentary helper ticket. The free ticket for the helper should be requested on arrival at the attraction upon presentation of proof of disability.  

The attraction is wheelchair accessible. For health and safety reason only three wheelchairs are allowed on the cruise at any one time. 

Once you have booked your ticket, we recommend booking your wheelchair timeslot in advance by emailing customer.services@londoneye.com (please quote your order reference)

Unfortunately we are unable to admit mobility scooters into the attraction.

Address

The lastminute.com London Eye, Riverside building, County Hall, Westminster Bridge Rd, SE1 7PB

Cancellation Policy

There are no exchanges or refunds available after purchase.

Duration

The London Eye River Cruise is a 40 minutes circular cruise.

The Rotation on the London Eye takes approximately 30 minutes.

Good To Know

This is combined ticket for the River Cruise and the London Eye. 

This London Eye river cruise is a circular cruise without stops (boarding and disembarking at the London Eye pier only)

The timeslot booked is for the River Cruise. Once you receive your e-ticket you will be able to log into our booking portal to book your timeslot for the London Eye. 

Infants aged 3 years and under are free, but must still reserve a ticket

Children under the age of 16 years must be accompanied by an adult, aged 18 years or over. 

Audio commentaries are available on the River Cruise on a first come first serve basis in French, German, Spanish, Dutch, Italian, Russian, Japanese and Mandarin.

How Does It Work

The timeslot confirmed is for the River Cruise.

Once you receive your e-ticket, log into the booking portal to book your London Eye timeslot.

Go to the London Eye Pier at least 15 minutes prior to the time shown on your e-ticket.

Present your e-ticket to a member of staff (either printed or on a mobile device) and you will be scanned in before boarding the cruise.  

What Should I Expect

The Combined ticket London Eye Experience + River Cruise includes:

- Standard boarding to the 40 mins circular sightseeing cruise

- Standard Admission to the London Eye (via Queue A)

- Access to the London Eye 4D cinema experience

Times

Open every day: Mon-Fri 11am-6pm; Sat-sun: 10am - 8:30pm

Extended Opening hours during school holidays: 10am to 20h30 (last rotation)

Closed on Xmas Day

Closed for 10 days in January for annual maintenance (2020 dates to be confirmed)

All opening times are subject to change

Where Do I Go

The London Eye Pier is situated below The Lastminute.com London Eye. 

The Coca-Cola London Eye is located within easy walking distance from several London Underground stations: Waterloo, Embankment, Charing Cross and Westminster. 

Waterloo is the closest tube station to the Coca-Cola London Eye. Waterloo is about five minutes walking distance. Exit the station following signs for the South Bank. 

Embankment and Charing Cross stations are close together on the north side of the River Thames. Both tube stations are a ten-fifteen minute walk to reach the Coca-Cola London Eye. From the station, cross over Hungerford Bridge. 

Westminster tube station is the closest station to Big Ben and the Houses of Parliament. From Westminster tube station, take exit one and follow signs for Westminster pier.